Frequently Asked Questions - YSC Portal

Frequently Asked Questions - YSC Portal

  1. I can't connect my ProjectBoard project to my registration because it doesn't show up in My Projects in the YSC Portal. Why doesn't it show up?
    1. All regional STEM fairs and CWSF projects must be set to Public, which means that anyone with the direct URL, including the YSC Portal, can view them. This does not mean that the project is published anywhere for public viewing. Once you set the project to Public in ProjectBoard, you can connect to it in the YSC Portal.
  2. I uploaded the wrong file during my registration. How do I remove the one that's there to upload the correct file?
    1. Click the Browse button, select the correct form/file, and it will overwrite the previously uploaded file. 
  3. I have more than one mentor. How do I submit multiple mentor forms as part of my registration?
    1. An individual mentor form should be completed for each separate mentor. These forms should then be combined into a single PDF for uploading to the YSC Portal during registration.
  4. I want to change my email address in the YSC Portal. How do I make this change?
    1. If you want to change email addresses in the portal, don’t create a new account, log in with the old email address and change the email address in General Contact Information. If you have an additional portal account with an email address that you now want to use on your active account (i.e if you have multiple YSC Portal accounts with different emails), the additional account will first need to be hard-deleted by a YSC Admin. Submit a ticket with a list of your email addresses and which one you want to keep. 

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