The messaging system within the CWSF app is a powerful tool for connecting with other participants, delegates, and Team UV members throughout the fair. Understanding how to use this feature effectively will help you stay informed and build meaningful connections during this exciting week. Here's everything you need to know about using the messaging system in the CWSF app.

Chatrooms: Your Community Spaces

Available Chatrooms

The CWSF app features dedicated chatrooms designed to facilitate communication among different groups:

• General Chatroom: Open to all CWSF participants, this is the main hub where everyone can share announcements, ask questions, and engage in conversations about the fair
• Delegates Chatroom: A specialized space exclusively for delegates to coordinate activities and share important information
• Other specialized chatrooms: Depending on the fair's organization, additional topic-specific or group-specific chatrooms may be available

Direct Messaging: Know Your Options

The CWSF app has specific guidelines for direct messaging to ensure appropriate communication:

• Finalists: Can send direct messages to delegates and Team UV members only
• Delegates: Have expanded permissions and can direct message anyone, including finalists, other delegates, and Team UV members
• Team UV: Can be contacted by any app user for support, questions, or assistance

To send a direct message:

1. Navigate to the Messages section
2. Click the "New Conversation" icon (it's the pencil and square icon in the top left) or "Start a new conversation" text
3. Find the recipient and compose your message
4. Tap send (paper plane icon) to initiate the conversation

Managing Notifications

Stay informed without being overwhelmed by customizing your notification settings:

Default Settings

• Chatroom notifications are enabled by default for all participants
• You'll receive push notifications for new messages if you've enabled them in the app
• If you don't read a message within a certain period, the system will send you an email reminder

Customizing Your Experience

To adjust notification settings for a specific chatroom:

1. Open the chatroom conversation
2. Look for the settings or "three dots" menu in the top corner
3. Select "Mute Conversation" to temporarily silence notifications
4. You can unmute at any time by following the same steps

Messaging Etiquette

To ensure a positive experience for everyone, follow these communication guidelines:

• Be respectful: Remember that the CWSF community includes participants of diverse backgrounds and ages
• Stay on topic: Use chatrooms for their intended purpose to keep conversations relevant
• Think before posting: Consider whether your message is appropriate for a group chat or better suited for a direct message
• Report concerns: If you encounter inappropriate messages, report them by clicking the three dots next to the message and clicking "Report." The details you provide here will be shared with the website administrator (a member of Team UV) for follow up.

Troubleshooting Messaging Issues

If you experience problems with the messaging feature:

• Messages not sending: Check your internet connection and refresh the app
• Missing notifications: Ensure you've enabled notifications both in the app and in your device settings
• Can't find a user: Verify the spelling of their name or ask a Team UV member for assistance
• Lost access to a chatroom: Log out and back into the app, or contact Team UV for support